Customer Service Reception
A contact center consist of multi-channel and full-coverage external interfaces provides speech recognition and video support on wechat, persona tagging, user session transfer, FAQ search, graphic reply on wechat, remote operation, etc.
Hybrid Call System
Stable call system with distributed CTI, makes local line access problem solved and supports E1 trunk, analogue line, SIM card, SIP line with light deployment and remote configuration.
Professional Intelligent Customer Service Robots
Features like automatic answering, data matching, importing knowledge in bulk, 7*24 hours online, question learning, and FAQ guidance will help to save at least 85% of manpower costs.